The impact of Covid- 19 on employees’ performance and turnover using DEA model

Volume 8, Issue 1, February 2023     |     PP. 21-42      |     PDF (364 K)    |     Pub. Date: January 17, 2023
DOI: 10.54647/economics79351    73 Downloads     2973 Views  


Andrews Yao Dumevi, College of Economics and Management, Nanjing University of Aeronautics and Astronautics, China

Purpose – This paper highlights the impact of the COVID-19 pandemic on the performance of employees and the changes that have taken place in their traditional way of working. The crisis due to Covid-19 and its consequences have shaped the daily lives of employees for almost two years. There have been many impacts of Covid-19 on employees: quarantine or even the disruption of their usual working methods, illustrated by the implementation of generalized remote working for all those whose activity allowed it.
Design/methodology/approach – A model related to the data envelopment analysis (DEA) approach is developed to explain the impact of staff turnover on organizational performance and to help managers adopt the appropriate human resources strategies during the crisis. This research will allow managers to better understand the phenomenon of workforce turnover on their organizational performance. In addition, this research is likely to help them adopt the right human resources strategies that could, under certain circumstances, influence the impact of turnover on the performance of the company in the desired way.
Findings – Several human resources practices, such as the recruitment and selection of employees, performance management as well as employee training, would not have been as impacted if companies had mechanisms to deal with these complex cases, in particular by the implementation of innovative human resources management practices, this implies that the preparation and management of periods of distress are not well carried out with regard to the management of human capital.
Research limitations/implications – Further investigations in other kinds of industries may offer additional insight into the findings of this study.
Practical implications – This paper provides valuable insights to HR managers to develop HR practices during crisis.
Social implications – Our finding indicates that certain factors may increase people's vulnerability to the financial stress related to COVID-19. We find support that the social distribution of economic vulnerability is magnified in regions with pre-existing social disparities, creating new forms of disparity.
Originality/value – This research has proven how the health crisis has impacted several human resource management practices. The majority of these repercussions cannot be controlled by companies, but in a time of distress like this, it is a good time for the HR function to prove its crucial and strategic role within the company. Companies are in principle affected in different ways by the pandemic, it depends on the nature of the activity, the field in which they operate, the skills of the top hierarchy to deal with crises, and from planning to crisis management.

Covid19, Turnover, Performance, Human resources management, DEA, Competitiveness

Cite this paper
Andrews Yao Dumevi, The impact of Covid- 19 on employees’ performance and turnover using DEA model , SCIREA Journal of Economics. Volume 8, Issue 1, February 2023 | PP. 21-42. 10.54647/economics79351


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